Frequently Asked Questions
This page has answers to the most commonly asked questions we receive. If you have a question you do not see the answer to here, please contact us!
Why should I buy your books here?
When you buy through my website, you:
- Get exclusive discounts
- Own your files
- Get new books a week or two earlier than on other retailers.
- Support me
Although some of my books are available for purchase at other retailers such as Amazon, I receive a much larger percentage of the sale price when you buy on my website. This allows me to spend less time marketing and more time writing the next book.
Thank you for supporting me by buying direct!
But isn’t it easier for me to buy from the usual retailers?
Not at all! When you purchase through my store, you’ll have the support of BookFunnel’s amazing customer service. You’ll receive an email from them with instructions on how to get the book onto your specific device. They also have the BookFunnel App which you can also read your books in. If you ever misplace your purchase, you will always be able to find it in your BookFunnel Library or on your BookFunnel App!
How will my ebook be delivered?
Your ebooks are delivered automatically upon purchase by an email from BookFunnel. They will be delivered to the email you used at checkout.
If you haven’t received an email from BookFunnel within 5 minutes of your purchase, please check your spam or junk folder. If you still can’t find it, contact us at firstname.lastname@example.org.
Your Bookfunnel Library
Log into Bookfunnel with the email you used to purchase/download your books, and you will find your purchased books in your library here: www.my.bookfunnel.com
Your library will contain all ebooks you have purchased from BookFunnel from any and all authors.
You can find the BookFunnel help page for ebooks HERE
What happens with preorders?
When you buy a book on preorder, you are charged at once by the payment method you selected at checkout. The book is automatically delivered on the release day by an email from BookFunnel.
If the email hasn’t arrived on that date, look in your spam folder, or if you have Gmail, in your promotions folder.
Do you have more than one email address? The book will be delivered to the email address you used at checkout.
Why aren’t all your books available through your website?
Some of my books are in Kindle Unlimited and are exclusive to Amazon. This means I can’t sell them anywhere else. Not even on my own website.
Where can I post my review?
Thanks for asking and for reviewing!
You can leave a review on the product page for each book.