SHIPPING POLICY
Shipping and Delivery
When you purchase products from our shop, the products will be delivered through one of the following methods:
- Digital products such as ebook and audiobooks are delivered instantly by email from BookFunnel. Please note: This email will be sent to the email address you provided at checkout. Please check this email address as well as your spam folder if you do not receive an email from BookFunnel within 5 minutes.
- Paperback and hardback books are delivered to the address of your choosing. Paperbacks and hardbacks are printed and shipped by Lulu. Shortly after your purchase, you will receive an order confirmation by email. Remember to check your spam filter. Printing time is usually 3-5 working days. After the books are printed, they are shipped. Shipping times vary between countries. Estimated shipping times alongside choices of shipping methods are shown at checkout.
- Signed paperbacks and bookplates are delivered to the address of your choosing. Shortly after your purchase, you will receive an order confirmation by email. Remember to check your spam filter. Shipping times will vary though you can expect delivery within approximately 4 weeks of ordering.
Please check your info!
For paperback and hardback books you are required to provide us with a complete and accurate delivery address, including the full name and address of the recipient.
We are not liable for the delivery of your products to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Pre-orders
- Ebook and audiobook preorders are charged immediately at checkout and will be delivered on release date. If you purchase a preordered and a NON preordered ebook or audiobook in the same order, the NON preordered ebook or audiobook will be delivered immediately by Bookfunnel and the preordered ebook or audiobook will be delivered on their respective release dates by Bookfunnel.
- Paperback and hardback book preorders are charged immediately at checkout and will be printed on release date and then sent to you by the shipping method chosen at checkout. If you purchase a preordered and a NON preordered paperback or hardback book, your order will not be sent until the preordered book’s release date.